Awe Spa Cancun: Tipping Etiquette Explained

For services at Awe Spa that are not explicitly covered by a pre-paid package or a mandatory service charge, standard gratuities apply. This includes your massage therapist and any aesthetician performing a facial or other treatment. Aim for 15-20% of the service cost for good to excellent service.

If you receive exceptional care, feel free to tip more. Beyond the treatment rooms, remember that hotel staff also appreciate gratuities. Housekeeping typically receives a small amount, perhaps 50-100 pesos per day, left in the room.

Bartenders and restaurant servers, if you dine at the resort, should receive 15-20% of the bill. Drivers, whether for airport transfers or local excursions, generally expect around 10-15% of the fare, or a set amount for a full day of service. Tour guides for excursions to sites like Chichén Itzá or Tulum also rely on tips, with 10-20% of the tour cost being customary for a good experience.

While many resorts and spas in Cancun accept US dollars, it is generally best practice and often preferred to tip in Mexican pesos. This avoids any potential confusion or unfavorable exchange rates for the recipient. Having smaller denominations of pesos on hand is ideal for tipping housekeeping, bellhops, and smaller service providers.

For spa treatments at Awe Spa, if a service charge is not included, you can usually add the gratuity to your credit card bill when settling up for your treatment. However, for direct tipping to therapists or other staff members who go above and beyond, cash is always appreciated.

When paying for tours or larger services, check if credit cards are accepted for the tip, but always have pesos available as a backup.

Some all-inclusive resorts and higher-end establishments, including potentially certain packages at Awe Spa, may include a service charge on your bill. This is often around 10-15%. It is crucial to check your final bill carefully before adding an additional tip.

If a service charge is already included, you are not obligated to tip again, though an extra amount for truly outstanding service is always welcome. This practice can sometimes lead to confusion, with guests inadvertently double-tipping. Always review your itemized bill to confirm what charges have already been applied.

This is particularly important at large resorts where multiple services might be bundled.