What should you do if you get sick in Cancun?

Getting sick in Cancun can be daunting, but knowing where to go for help can ease your worries.

Short answer

If you get sick in Cancun, start at a pharmacy for over-the-counter remedies. If symptoms persist, seek a doctor at Farmacias Similares or a private hospital with English-speaking staff.

Getting sick while travelling can be unsettling, but Cancun offers accessible healthcare options. Start by visiting a pharmacy, where staff can recommend over-the-counter medications for minor ailments. If your condition does not improve, consider consulting a doctor at one of the local clinics or private hospitals, many of which have English-speaking staff to assist international visitors.

Pharmacy visit cost: Free consultation
Farmacias Similares consult cost: About 250 to 400 pesos
Private hospital consult cost: Around 800 to 1,500 pesos
Typical wait time at clinics: 30 to 60 minutes
Emergency services phone number: 911
Insurance direct billing availability: Common at private hospitals
Most pharmacies open hours: 24 hours daily

Start at a Pharmacy

When you feel unwell in Cancun, your first stop should be a pharmacy. Pharmacies in Cancun are plentiful and often have English-speaking staff. They can provide over-the-counter medications for common issues such as headaches, stomach problems, or minor infections. The consultation is typically free, and you can get advice on the best products for your symptoms. Prices for medications vary, but you can expect to pay between 50 to 300 pesos for most items. If your symptoms persist or worsen, it is advisable to seek further medical attention.

Farmacias Similares for Doctor Consults

If you need a doctor's advice, consider visiting Farmacias Similares. These pharmacies offer affordable consultations with licensed physicians, typically charging between 250 to 400 pesos. The doctors can diagnose your condition and prescribe medication if necessary. Many of these locations are equipped to handle common ailments and can provide quick service. Expect a wait time of around 30 minutes to an hour, depending on the location and time of day. This option is particularly useful for minor illnesses or follow-up consultations.

Private Hospitals with English-Speaking Staff

For more serious health issues, private hospitals in Cancun are a reliable option. Many have English-speaking staff and are accustomed to treating international patients. The cost for a consultation can range from 800 to 1,500 pesos, depending on the hospital and the complexity of your condition. Facilities like Hospiten and Amerimed are known for their high standards and quality of care. They often provide direct billing to insurance companies, which can ease the financial burden. Expect a wait time of about 30 to 60 minutes for non-emergency cases.

Insurance and Direct Billing

If you have travel insurance, check if your policy covers medical expenses abroad. Many private hospitals in Cancun accept direct billing, which means they will bill your insurance company directly, saving you from upfront costs. Ensure you have your insurance information handy, as hospitals may require it before providing treatment. If your insurance does not cover direct billing, be prepared to pay out of pocket and then file for reimbursement later. Always read your policy details to understand your coverage while abroad.

Emergency Services and Hospitals

In case of a medical emergency, call 911 for immediate assistance. Emergency services in Cancun can take you to the nearest hospital. Hospitals like Hospital Galenia and Hospiten are equipped to handle emergencies and have English-speaking staff. It is advisable to have a plan for emergencies, including knowing the nearest hospital to your accommodation. Emergency room visits can be costly, so having insurance is highly recommended. Wait times can vary significantly based on the severity of cases being treated.

Common Ailments in Cancun

While in Cancun, you may experience common ailments such as food poisoning, sunburn, or dehydration. Food and water safety are crucial, so drink bottled water and eat at reputable restaurants. If you suspect food poisoning, visit a pharmacy first for over-the-counter remedies, or consult a doctor if symptoms persist. Sunburn can be treated with topical creams available at pharmacies. Dehydration is a risk in the heat, so ensure you drink plenty of fluids. If symptoms are severe, seek medical attention promptly.

Preventive Measures While Travelling

To avoid getting sick in Cancun, take preventive measures. Stay hydrated, use sunscreen, and avoid drinking tap water. Eat fresh, well-cooked food and avoid street food if you have a sensitive stomach. Carry basic medications such as antihistamines, pain relievers, and an anti-diarrheal. Familiarise yourself with local healthcare facilities and know how to reach them in case of an emergency. Having a travel health kit can also be beneficial. Being prepared can help you enjoy your trip without health concerns.

Worth knowing

-Always carry bottled water to stay hydrated.
-Keep a small first-aid kit with basic medications.
-Know the location of the nearest pharmacy or hospital.
-Avoid drinking tap water and ice in drinks.
-Use sunscreen to prevent sunburn.
-Consult a doctor if symptoms persist for more than 24 hours.
-Check your travel insurance for medical coverage.
-Keep emergency contact numbers handy.
-Be cautious with street food to avoid stomach issues.

Follow-up questions

What should I do if I have a severe allergic reaction?

If you have a severe allergic reaction, call 911 immediately for emergency assistance and go to the nearest hospital.

Are pharmacies open 24 hours in Cancun?

Yes, many pharmacies in Cancun operate 24 hours a day, providing access to medications and consultations at any time.

Can I use my UK insurance in Cancun?

Check with your insurance provider to see if your policy covers international medical expenses in Cancun, as many do.

How can I avoid food poisoning while in Cancun?

To avoid food poisoning, eat at reputable restaurants, drink bottled water, and avoid street food, especially if you have a sensitive stomach.

What is the cost of a hospital stay in Cancun?

The cost of a hospital stay in Cancun can vary widely, ranging from a few thousand pesos to tens of thousands, depending on the treatment required.

What should I bring to a doctor’s appointment?

Bring your ID, insurance information, and a list of any medications you are currently taking to your doctor’s appointment.

Is it safe to drink tap water in Cancun?

It is not recommended to drink tap water in Cancun; always use bottled water to avoid gastrointestinal issues.