Cancun Compass

Family Resorts in Cancun: Resort Fees, Deposits and Extras

Discover what to expect regarding fees and amenities at family resorts in Cancun.

Family Resorts in Cancun: Resort Fees, Deposits and Extras
Short answer

Family resorts in Cancun offer various amenities like kids clubs and waterparks, but be aware of additional fees for services and deposits at check-in. Researching beforehand can help you avoid unnecessary charges.

Cancun is a popular destination for families seeking an enjoyable beach holiday. With calm bay waters and numerous activities, the region boasts several family-friendly resorts. However, understanding the costs associated with these properties is essential for a smooth experience. This guide will help you navigate resort fees, deposits, and extras commonly encountered at family resorts in Cancun. By being informed, you can plan your budget effectively and focus on enjoying your vacation. From kids clubs to waterparks, knowing what each property offers can enhance your stay. We will also cover the best practices to avoid unnecessary charges and ensure your family makes the most of their time in this beautiful destination.

Average resort fees
250 to 500 pesos per night
City tax
about 20 pesos per night
Airport transfer cost
around 600 to 900 pesos
Deposit at check-in
approximately 1,000 pesos
Buffet timing
generally 7 AM to 10 AM
Kids club hours
typically 9 AM to 5 PM
Safe swimming km markers
between km 8 and km 12
Tour collection points
most resorts collect tours at their lobbies

Understanding Resort Fees

Most family resorts in Cancun charge a resort fee, typically ranging from 250 to 500 pesos per night. This fee covers amenities such as pool access, beach chairs, and sometimes Wi-Fi. It is essential to inquire about this fee at booking to avoid surprises during check-in. Some resorts may waive these fees during promotional periods, so it is worth asking about any current offers. Keep in mind that resort fees are not included in the advertised nightly rates.

City Tax and Other Charges

In addition to resort fees, Cancun imposes a city tax of approximately 20 pesos per night for each guest. This tax is usually added at check-out. Be prepared for additional charges, such as deposits at check-in, which can be around 1,000 pesos. These deposits are typically refundable upon check-out, provided no damage occurs during your stay. Understanding these costs upfront will help you budget more effectively.

Airport Transfers and Costs

Airport transfers can cost between 600 and 900 pesos, depending on the distance and vehicle type. Many family resorts offer shuttle services, but it is advisable to confirm this before arrival. If you prefer a taxi, ensure you use the official taxi service at the airport to avoid inflated prices. The journey from Cancun Airport to most family resorts takes about 20 to 30 minutes, depending on traffic.

What’s Included in Your Rate

When booking a family resort in Cancun, it is crucial to understand what is included in your rate. Most resorts offer all-inclusive packages that cover meals, drinks, and some activities. However, extras like spa services, premium dining, and excursions may not be included. Always read the fine print and confirm with the resort to ensure you know what is covered in your package.

Buffet Timing and Dining Options

Buffet dining is a popular option at family resorts, typically serving breakfast from 7 AM to 10 AM. Lunchtime buffets often run from 12 PM to 3 PM. Dinner hours vary but generally start around 6 PM and end by 10 PM. Some resorts may offer themed dinners or special events on certain nights, so check the schedule upon arrival. For families with children, early dining options are often available to accommodate younger guests.

Kids Clubs and Activities

Most family resorts feature kids clubs that provide supervised activities for children aged 4 to 12. These clubs usually operate from 9 AM to 5 PM, allowing parents some time to relax while their children engage in games and crafts. Some resorts also offer teen clubs with activities designed for older kids. Be sure to check the age requirements and available activities at the club before your stay.

Connecting Rooms and Family Suites

Many family resorts offer connecting rooms or family suites, perfect for larger families. Connecting rooms allow for easy access between rooms while providing privacy for parents. Family suites typically include extra beds or sofa beds to accommodate children. When booking, specify your preference for connecting rooms or suites to ensure availability upon arrival.

Safety and Swimming Areas

Cancun's safest swimming areas are generally located between km 8 and km 12. These locations feature calmer waters, ideal for families with young children. Always supervise children when swimming, and pay attention to any posted flags indicating water conditions. Many resorts provide easy access to these safe swimming areas, so inquire during check-in about the best spots for family swimming.

Tour Collection Logistics

If you plan to book excursions, most tour operators collect guests from the lobbies of family resorts. Be aware that collection times can vary, so it is advisable to confirm your tour schedule the day before. If your tour operator does not collect from your resort, consider arranging a taxi or shuttle service to the designated pickup point. This will ensure you arrive on time for your excursion.

Avoiding Unnecessary Charges

To avoid unexpected charges during your stay, always clarify what is included in your booking. Ask about resort fees, city tax, and any deposits required at check-in. Familiarise yourself with the dining options and their timings to prevent additional costs. Additionally, consider bringing your own snacks and drinks for the beach or poolside to save on purchasing from resort bars.

Local tips

  • -Always ask about resort fees before booking.
  • -Check for promotions that may waive fees.
  • -Confirm airport transfer costs and options in advance.
  • -Read the fine print on included services.
  • -Plan dining times around your children's schedules.
  • -Inquire about age restrictions for kids clubs.
  • -Book connecting rooms early for larger families.
  • -Pay attention to safety flags at the beach.
  • -Confirm tour pickup times the day before.
  • -Bring snacks to save on extra costs.

Questions travellers ask

What are typical resort fees in Cancun?

Resort fees in Cancun usually range from 250 to 500 pesos per night, depending on the property. Always confirm this fee at booking to avoid surprises.

How much is the city tax in Cancun?

The city tax in Cancun is approximately 20 pesos per night per guest. This tax is added at check-out.

What is the cost of airport transfers?

Airport transfers typically cost between 600 and 900 pesos, depending on the vehicle type and distance. Some resorts offer shuttle services.

What are the buffet hours at family resorts?

Buffet hours generally run from 7 AM to 10 AM for breakfast, 12 PM to 3 PM for lunch, and 6 PM to 10 PM for dinner at family resorts.

Are kids clubs available at all family resorts?

Most family resorts feature kids clubs for children aged 4 to 12, operating from around 9 AM to 5 PM. Check the specific resort for details.

What is the safest swimming area in Cancun?

The safest swimming areas in Cancun are typically between km 8 and km 12, where the waters are calmer and more suitable for families.

Do tour operators collect from all resorts?

Most tour operators collect guests from family resort lobbies, but it's essential to confirm your specific tour's pickup point and time.

How can I avoid extra charges during my stay?

To avoid extra charges, clarify what is included in your rate, ask about resort fees, and plan your dining times to fit your family's needs.

Keep planning