Cancun Compass

Ferries and Boats: Every Question Answered

Navigate Cancun's ferry and boat options with this detailed guide covering routes, prices, and timings for your island adventures.

Ferries and Boats: Every Question Answered
Short answer

Cancun offers ferries to Isla Mujeres and Cozumel, plus boats to Holbox. Prices range from about 250 to 400 pesos. Check schedules as rough seas can cause delays.

Cancun is a gateway to several stunning islands, each accessible by ferry or boat. Whether you're heading to Isla Mujeres, Cozumel, or Holbox, understanding your options can make your trip smoother. This guide provides essential information on routes, costs, and timings to enhance your travel experience. Ferries operate from various ports, including Puerto Juarez and Playa Tortugas. Each destination has its unique charm, offering activities from snorkelling to relaxing on beautiful beaches. Knowing when to travel and what to expect will help you plan your excursions effectively. This page will answer common questions about ferry services, including how to book tickets, what to do on rough-sea days, and tips for travelling with children. Read on for all the details you need for a hassle-free journey to Cancun's beautiful islands.

Main ferry operators
Ultramar and Winjet
Isla Mujeres ferry duration
about 15-20 minutes
Cozumel ferry duration
about 30 minutes
Holbox boat duration
about 30 minutes
Average fare to Isla Mujeres
about 250-400 pesos
Average fare to Cozumel
about 300-500 pesos
Ports in Cancun
Puerto Juarez and Playa Tortugas
Peak season
December to April

Getting to the Ferry Terminals

To reach the ferry terminals in Cancun, you can use public transport, taxis, or shuttle services. Puerto Juarez is about 3 km from downtown Cancun, while Playa Tortugas is closer to the hotel zone. Buses run frequently, costing about 12-20 pesos. Taxis may charge around 100-200 pesos depending on your location. If you are staying in the hotel zone, Playa Tortugas is more convenient, whereas Puerto Juarez offers more frequent ferries to Isla Mujeres.

Ferry Costs and Ticket Booking

Ferry prices vary depending on your destination. For Isla Mujeres, tickets typically range from 250 to 400 pesos for a round trip. To Cozumel, expect to pay between 300 and 500 pesos. You can buy tickets at the ferry terminals or online through the operators' websites. Booking in advance is advisable during peak seasons to secure your spot, especially on weekends and holidays when demand increases.

Ferry Timetables

Ferry schedules are generally consistent but can change based on the day of the week and season. Ultramar ferries to Isla Mujeres run every 30 minutes from 5:30 AM to 11:30 PM. For Cozumel, Winjet operates ferries approximately every hour from 9 AM to 9 PM. Always check the operators' websites for the latest schedules, especially during off-peak months when services may be reduced.

Rough-Sea Days and Alternatives

On rough-sea days, ferries may be delayed or cancelled for safety reasons. The ferry operators usually provide updates via their websites or at the terminals. If you find yourself unable to travel, consider alternative activities in Cancun, such as visiting local museums or enjoying a day at the beach. It's wise to have a backup plan in case of unexpected cancellations.

Travelling with Children

Ferries are generally child-friendly, but it is advisable to prepare for potential sea sickness. Bring snacks, water, and entertainment for the journey. Most ferries have seating areas where children can relax. Make sure to keep an eye on them, especially on deck. Some operators offer discounts for children, so inquire when purchasing tickets.

Local Etiquette on Ferries

When using ferries, it's important to respect local customs. Queue politely when boarding and disembarking. Keep noise levels down to ensure a pleasant experience for everyone. If you are bringing food or drinks, be mindful of cleanliness and dispose of rubbish responsibly. Following these simple guidelines helps maintain a friendly atmosphere on board.

Safety Onboard the Ferries

Safety is a priority on ferries. Life jackets are available, and crew members conduct safety briefings before departure. Ensure you follow their instructions. It is recommended to stay seated during the crossing, especially in rough weather. Keep personal belongings secure and be aware of your surroundings to ensure a safe and enjoyable journey.

Best Times to Visit the Islands

The best time to visit Isla Mujeres and Cozumel is during the dry season, from December to April, when the weather is pleasant and ideal for outdoor activities. However, it can be crowded during holidays and school vacation periods. If you prefer fewer tourists, consider visiting in the shoulder months of May or November, when the weather is still good but crowds are thinner.

Exploring Nearby Alternatives

While Isla Mujeres and Cozumel are popular, consider visiting nearby spots like Puerto Morelos or Akumal for a quieter experience. Puerto Morelos, located about 30 minutes south of Cancun, offers beautiful beaches and snorkelling opportunities. Akumal, about 45 minutes away, is known for its sea turtles. Both locations are accessible via local buses and provide a more laid-back environment compared to the bustling islands.

What to Skip When Island Hopping

When visiting the islands, focus on the experiences that truly interest you. For instance, some tourists find the underwater museum in Isla Mujeres less appealing than the natural reefs. In Cozumel, avoid overly commercialised areas that may not showcase the island's natural beauty. Instead, seek out local restaurants and hidden beaches for a more authentic experience. Plan your itinerary to skip tourist traps and enjoy what the islands offer.

Local tips

  • -Check ferry schedules online before your trip.
  • -Arrive at the terminal at least 30 minutes early.
  • -Bring cash in pesos for ticket purchases.
  • -Wear sunscreen and hats for sun protection.
  • -Pack light to make boarding easier.
  • -Stay hydrated during the journey.
  • -Keep an eye on your belongings at all times.
  • -Consider booking tickets in advance during peak season.
  • -Look for discounts for children when buying tickets.
  • -Stay informed about weather conditions before travelling.

Questions travellers ask

How often do ferries run to Isla Mujeres?

Ferries to Isla Mujeres run approximately every 30 minutes from early morning until late evening, providing frequent service throughout the day.

What is the cost of a ferry to Cozumel?

The cost of a ferry to Cozumel typically ranges from about 300 to 500 pesos for a round trip, depending on the operator and time of booking.

Can I book ferry tickets online?

Yes, you can book ferry tickets online through the official websites of Ultramar and Winjet, which is recommended during peak seasons.

What happens on rough-sea days?

On rough-sea days, ferries may be delayed or cancelled for safety reasons. Check the operator's website for updates before heading to the terminal.

Are ferries safe for children?

Yes, ferries are generally safe for children. Life jackets are provided, and crew members conduct safety briefings before departure.

What is the best time to visit Isla Mujeres?

The best time to visit Isla Mujeres is during the dry season from December to April, when the weather is pleasant and ideal for outdoor activities.

Are there any discounts for children on ferries?

Yes, some ferry operators offer discounts for children. It is best to inquire about these discounts when purchasing tickets.

What should I bring on the ferry?

Bring snacks, water, sunscreen, and entertainment for the journey. It is also wise to bring a light jacket in case it gets windy.

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