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Cancun Compass

Hotel Cielo Playa del Carmen

Calle 4 Nte 9, Playa del Carmen, Quintana Roo

Location guide, what is nearby, and every tour that collects guests at this lobby instead of making you find your own way to a meeting point.

60 tours collect here60 include pickup in the price★ 4.7 average33 back by mid afternoon
Lowest price
Tulum and 2 Cenotes Half Day Tour from Riviera

From $29 per person, 6h.

Best reviewed
VIP Chichen Itza & Ek Balam Private Tour

★ 5.0 from 74 traveller reviews.

About this location

Hotel Cielo is situated on Calle 4 Nte 9 in the heart of Playa del Carmen, making it an ideal base for travelers looking to explore the vibrant local culture and attractions. The hotel is conveniently located just a short walk from the beach and the bustling Quinta Avenida, known for its shops, restaurants, and nightlife. This central location allows guests to easily access various amenities and activities without the need for extensive transportation. Getting to Hotel Cielo from Cancun International Airport is straightforward. The most common options are taking an ADO bus, which runs frequently and takes about 1 hour to reach Playa del Carmen, or opting for a taxi, which typically costs between 800-1,000 pesos and takes about 45 minutes. For those who prefer to drive, rental car services are available at the airport, providing flexibility for exploring the surrounding areas. The surrounding area of Playa del Carmen is lively and diverse, with numerous dining options, shops, and entertainment venues within walking distance. The hotel's location suits both adventure seekers and those looking to relax, as it offers easy access to various tours that depart from the lobby, including cenote visits, snorkeling, and cultural excursions. Whether you are traveling solo, as a couple, or with family, Hotel Cielo provides a convenient and comfortable base for your stay in this popular destination.

Transportation options from Cancun International Airport to Hotel Cielo include ADO buses and taxis. ADO buses run frequently, taking about 1 hour to reach Playa del Carmen for around 200 pesos. Taxis are available at the airport and generally cost between 800-1,000 pesos, taking approximately 45 minutes. Once in Playa del Carmen, local R1 and R2 buses provide easy access to nearby beaches and attractions. Tour pickups for various activities typically occur in the morning, allowing guests to enjoy a full day of exploration. The hotel’s central location makes it convenient for walking to nearby restaurants and shops, minimizing the need for additional transportation.

Every tour that picks up here

Cancun ATV Jungle Adventure, Ziplines, Cenote and Tequila Tasting
Cancun ATV Jungle Adventure, Ziplines, Cenote and Tequila Tasting
from $394h
★ 4.7 (6,165)
Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting
Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting
from $394h
★ 4.8 (2,070)
Chichén Itzá, Cenote & Valladolid from Playa del Carmen
Chichén Itzá, Cenote & Valladolid from Playa del Carmen
from $3010h
★ 4.4 (1,080)
Camel Expedition and Beach Club In Riviera Maya
Camel Expedition and Beach Club In Riviera Maya
from $14445m
★ 4.9 (792)
Catamaran Cruise in Riviera Maya With Snorkeling & Beach Club
Catamaran Cruise in Riviera Maya With Snorkeling & Beach Club
from $853h
★ 4.8 (553)
ATV with Speedboat, Waverunner, or Parasailing
ATV with Speedboat, Waverunner, or Parasailing
from $1502h
★ 4.8 (503)
ATV or Speed Boat or Wave Runner with Beach Club In Riviera Maya
ATV or Speed Boat or Wave Runner with Beach Club In Riviera Maya
from $853h
★ 4.9 (318)
Discover Scuba Diving & Beach Club with Transportation In Riviera Maya
Discover Scuba Diving & Beach Club with Transportation In Riviera Maya
from $15045m
★ 4.9 (299)
Chichen Itza & Ekbalam Tour From Playa del Carmen
Chichen Itza & Ekbalam Tour From Playa del Carmen
from $8512h
★ 4.6 (268)
Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch
Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch
from $1597h
★ 4.6 (244)
Tulum and 2 Cenotes Half Day Tour from Riviera
Tulum and 2 Cenotes Half Day Tour from Riviera
from $296h
★ 4.8 (238)
Zip-Line Adventure from Costa Mujeres with ATV Ride and Cenote
Zip-Line Adventure from Costa Mujeres with ATV Ride and Cenote
from $394h
★ 4.7 (199)
Full Experience Isla Mujeres: Food aboard + Premium drinks + Snorkel + Free time
Full Experience Isla Mujeres: Food aboard + Premium drinks + Snorkel + Free time
from $1155h
★ 4.4 (190)
Small group CHICHEN ITZA away from the crowds with early departure and Mayan community
Small group CHICHEN ITZA away from the crowds with early departure and Mayan community
from $22912h
★ 4.9 (179)
Río Secreto Nature Reserve from Playa del Carmen Entrance or Tour
Río Secreto Nature Reserve from Playa del Carmen Entrance or Tour
from $893h
★ 4.7 (171)
The Best Ruins Tour : Coba Sunset Cultural
The Best Ruins Tour : Coba Sunset Cultural
from $1408h
★ 4.6 (144)
Discovery Tsonoti in Day of Non Touristic Cenotes
Discovery Tsonoti in Day of Non Touristic Cenotes
from $1396h
★ 4.9 (112)
Shared Transportation from Cancun Airport to Playa del Carmen
Shared Transportation from Cancun Airport to Playa del Carmen
from $30
★ 3.9 (106)
Playa del Carmen Adventure Tour: ATV and Crystal Caves
Playa del Carmen Adventure Tour: ATV and Crystal Caves
from $1373h
★ 4.5 (102)
Playa del Carmen to Cancun Airport Private Departure Transfer
Playa del Carmen to Cancun Airport Private Departure Transfer
from $1341h
★ 4.9 (82)
Outdoor Combo Tour: ATV with Waverunner or Speedboat from Cancun and RivieraMaya
Outdoor Combo Tour: ATV with Waverunner or Speedboat from Cancun and RivieraMaya
from $993h
★ 4.1 (76)
VIP Chichen Itza & Ek Balam Private Tour
VIP Chichen Itza & Ek Balam Private Tour
from $40012h
★ 5.0 (74)
Jungle Bike Tour from Playa del Carmen with Bath in a Cenote
Jungle Bike Tour from Playa del Carmen with Bath in a Cenote
from $794h
★ 5.0 (73)
VIP Cenotes Private Tour (half-day)
VIP Cenotes Private Tour (half-day)
from $1854h
★ 5.0 (69)
VIP Chichen Itza & Coba Private Tour
VIP Chichen Itza & Coba Private Tour
from $40012h
★ 5.0 (69)
Airport Transfers to Playa del Carmen - Private van (ROUND TRIP) FLAT RATE
Airport Transfers to Playa del Carmen - Private van (ROUND TRIP) FLAT RATE
from $25540m
★ 4.7 (60)
Half-Day Cultural Tour of Authentic Mexico
Half-Day Cultural Tour of Authentic Mexico
from $1395h
★ 5.0 (57)
VIP Coba & Tulum Private Tour
VIP Coba & Tulum Private Tour
from $3209h
★ 5.0 (52)
Playa del Carmen to Cancun Airport Private Mercedes Benz Transfer
Playa del Carmen to Cancun Airport Private Mercedes Benz Transfer
from $1251h
★ 4.9 (49)
4 Different Cenotes & Beach from Playa del Carmen
4 Different Cenotes & Beach from Playa del Carmen
from $1545h
★ 5.0 (49)
Chichen Itza Tour from Cancun, Costa Mujeres and Riviera M
Chichen Itza Tour from Cancun, Costa Mujeres and Riviera M
from $3912h
★ 4.1 (48)
Playa del Carmen to Cancun Airport Departure Transfer
Playa del Carmen to Cancun Airport Departure Transfer
from $1701h
★ 4.8 (48)
Private Cenote & Cave – Playa del Carmen, Mayan Culture & Fossils
Private Cenote & Cave – Playa del Carmen, Mayan Culture & Fossils
from $1472h
★ 4.9 (41)
Ek Balam Majestic Mayan Ruins and Cenote Tour
Ek Balam Majestic Mayan Ruins and Cenote Tour
from $16910h
★ 4.0 (41)
Scuba Referral Dives & Beach Club with Transportation In Riviera Maya
Scuba Referral Dives & Beach Club with Transportation In Riviera Maya
from $30045m
★ 4.9 (34)
5-Day Riviera Maya and Yucatan Tour, Mexico
5-Day Riviera Maya and Yucatan Tour, Mexico
from $1547120h
★ 5.0 (32)
Adventure in ATV, Cenote swimming, snack & transportation
Adventure in ATV, Cenote swimming, snack & transportation
from $675h
★ 4.3 (31)
Adrenaline Tour ATV Cenote And Zipline
Adrenaline Tour ATV Cenote And Zipline
from $1344h
★ 5.0 (31)
Chichen Itza + Cenote Suytun & Cenote Ik Kil + Valladolid
Chichen Itza + Cenote Suytun & Cenote Ik Kil + Valladolid
from $13612h
★ 3.5 (28)
VIP Ek Balam Private Tour
VIP Ek Balam Private Tour
from $32010h
★ 5.0 (26)
Tulum, Turtle and Cenote Snorkeling Adventure in the Riviera Maya
Tulum, Turtle and Cenote Snorkeling Adventure in the Riviera Maya
from $1498h
★ 4.9 (23)
Rider Tour, Horseback Riding, ATV and Cenote
Rider Tour, Horseback Riding, ATV and Cenote
from $1344h
★ 5.0 (22)
VIP Coba Private Tour
VIP Coba Private Tour
from $2359h
★ 5.0 (21)
Tulum Excursion: Ancient Ruins + Cenote & Food! From Riviera Maya
Tulum Excursion: Ancient Ruins + Cenote & Food! From Riviera Maya
from $576h
★ 4.3 (18)
VIP Temazcal Private Tour
VIP Temazcal Private Tour
from $3106h
★ 5.0 (18)
Holbox Island from Playa del Carmen
Holbox Island from Playa del Carmen
from $1659h
★ 4.7 (18)
Experience in Atvs in the Mayan Jungle with Cenote and Zip Line
Experience in Atvs in the Mayan Jungle with Cenote and Zip Line
from $1354h
★ 4.9 (17)
Cancun Airport Private Transfer to/from Playa del Carmen
Cancun Airport Private Transfer to/from Playa del Carmen
from $7450m
★ 3.6 (17)
Xoximilco Mexican Tour With Transportation Included
Xoximilco Mexican Tour With Transportation Included
from $1975h
★ 4.7 (15)
Private Transfer from Playa del Carmen to Cancun Airport
Private Transfer from Playa del Carmen to Cancun Airport
from $901h
★ 4.1 (14)
Cancun Hotel-Airport Private Deluxe SUV
Cancun Hotel-Airport Private Deluxe SUV
from $99
★ 4.7 (13)
Tulum ruins swim with turtles in Akumal and Cenote
Tulum ruins swim with turtles in Akumal and Cenote
from $12510h
★ 4.8 (12)
Private Whale Shark Ecofriendly Tour from Riviera Maya
Private Whale Shark Ecofriendly Tour from Riviera Maya
from $8958h
★ 5.0 (12)
Chichen Itza, Cenote & Valladolid tickets & lunch included
Chichen Itza, Cenote & Valladolid tickets & lunch included
from $14014h
★ 3.4 (11)
Extreme Adventure ATV(shared) only from Playa del Carmen
Extreme Adventure ATV(shared) only from Playa del Carmen
from $784h
★ 4.1 (11)
Río Secreto Playa del Carmen
Río Secreto Playa del Carmen
from $1244h
★ 4.6 (11)
Private Chichen Itza and Coba Ruins and Swimming in Cenote from Cancun
Private Chichen Itza and Coba Ruins and Swimming in Cenote from Cancun
from $69910h
★ 5.0 (10)
4 Cenotes Eco-Park from Playa del Carmen
4 Cenotes Eco-Park from Playa del Carmen
from $1694h
★ 5.0 (10)
Playa del Carmen Cenote Tour: Snorkeling, Rappelling and Ziplining
Playa del Carmen Cenote Tour: Snorkeling, Rappelling and Ziplining
from $1496h
★ 4.6 (8)
Riviera Maya Half Day Casa Jaguar Cenote, Zipline and ATV
Riviera Maya Half Day Casa Jaguar Cenote, Zipline and ATV
from $805h
★ 4.9 (8)

Not booked your room yet?

Check live rates for Hotel Cielo Playa del Carmen and other hotels in the same area, then come back and line up the trips above for your dates.

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Other hotels nearby with tour pickup

While Hotel Cielo offers a central location, other hotels in the area, such as Wyndham Alltra Playa Del Carmen and The Yucatan Playa Del Carmen, provide all-inclusive options which might appeal to travelers looking for a more comprehensive package. However, these alternatives may be further from the beach or local attractions compared to Hotel Cielo. If you prioritize convenience and local dining experiences, Hotel Cielo is a strong choice, but if you prefer a resort experience with meals included, consider the other options.

What is nearby

A popular dining spot offering beach views, located just 0.3 km from the hotel.

Questions guests ask about Hotel Cielo Playa del Carmen

How do I get from Cancun Airport to Hotel Cielo?

You can take an ADO bus from Cancun Airport to Playa del Carmen, which costs around 200 pesos and takes about 1 hour. Taxis are also available for around 800-1,000 pesos and take about 45 minutes.

What time do tours usually pick up from the hotel?

Most tours pick up in the morning, typically between 7 AM and 9 AM, depending on the specific activity. It's advisable to confirm the pickup time the day before.

How far is the nearest beach from Hotel Cielo?

The nearest beach is just a short walk from Hotel Cielo, approximately 5-10 minutes on foot, allowing easy access to the beautiful coastline.

What is the best way to get around Playa del Carmen?

Walking is the most convenient way to explore Playa del Carmen, as many attractions, shops, and restaurants are within walking distance. Local R1 and R2 buses are also available for longer distances.

Are there dining options nearby?

Yes, there are numerous dining options within a short distance from Hotel Cielo, including local restaurants serving Mexican cuisine and international dishes, all within 0.5 km.

Is Playa del Carmen safe for tourists?

Playa del Carmen is generally considered safe for tourists, but it is always wise to stay aware of your surroundings and avoid isolated areas at night.

What is the best time of year to visit Playa del Carmen?

The best time to visit Playa del Carmen is from November to April when the weather is pleasant and dry, making it ideal for beach activities and tours.

What currency is accepted at Hotel Cielo?

The local currency is the Mexican peso, but many places also accept US dollars. It’s advisable to have pesos for small purchases and local transactions.