FAQ

Cancun Concierge questions

Is the Cancun Concierge really free?

Yes. Anyone can build a full itinerary, budget and shortlist without paying or signing up. We earn a small commission if you later book a tour or hotel through us, at no extra cost to you.

Do I need to sign up or give my email?

No. Your plan is saved as a draft trip in your browser. You can add an email later to claim it, invite travel partners or sync across devices.

How are the recommendations chosen?

We combine 700+ locally-vetted businesses, live tour inventory and upcoming events, then filter by your traveller type, budget and interests β€” not by who paid to be there.

Can I edit the plan after it's built?

Yes. The result is a real trip you can reorder, swap items in and out of, add notes to, and share with anyone via a link.

How accurate is the budget?

The budget is an evidence-based estimate for hotel, food, activities and transport using current Cancun price ranges. It's a starting point, not a booking quote.

Can I share the plan?

Every plan gets a shareable link. Great for group trips and honeymoons where multiple people want to weigh in.

Does it work for long stays?

Yes β€” the Concierge scales up to 60 days. It's especially popular with digital nomads and retirees planning multi-week Cancun stays.