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Cancún FAQs

How much should I tip in Cancún?: 10–15% at restaurants, 20–50 MXN/night for housekeeping, 100–200 MXN for tour guides per person. See the Tipping tool for full details.
Can I use US dollars in Cancún?: Hotel-Zone venues commonly accept USD at a poor rate. Pesos are better value and required at most local businesses.
Is Cancún safe?: Tourist areas are well-policed; petty theft is the main risk. Use bank ATMs, authorized taxis, and skip timeshare 'free breakfast' booths.
Will my phone work?: Yes - Mexican LTE/5G bands match North American and most European carriers. An eSIM is usually the cheapest option for stays over 3 days.
Do I need a plug adapter?: Travelers from the US and Canada do not. Visitors from the UK, EU and Australia need a Type A/B adapter; most modern chargers do not need a voltage converter.
Can I drink the water?: No. Stick to bottled or filtered water. Most hotels serve purified water and ice.
What's the emergency number?: 911 nationwide. 078 for the federal tourist assistance line (CPTM).

Questions are drawn from forum trends and recurring searches on the platform. New questions are added as we observe demand - see Search intelligence (admin).